Privacy Policy

Privacy Policy

Last updated: 06/02/2026

CJ Charlton Group Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller:
CJ Charlton Group Ltd
Registered Address: New Boundary House, London Rd, Sunningdale, Ascot SL5ODJ
Email: enquiries@cjcharltongroup.co.uk
Phone: 01252 929678

If you have any questions about this policy or how your data is handled, please contact us using the details above.

2. What Personal Data We Collect

We may collect and process the following information:

  • Name and job title
  • Company name
  • Contact information (email address, phone number, postal address)
  • Project details you provide when making an enquiry
  • Website usage data (via cookies)
  • Any information submitted through contact forms

We only collect personal data that is necessary for legitimate business purposes.

3. How We Collect Your Data

Data may be collected when you:

  • Submit an enquiry through our website
  • Contact us by phone or email
  • Request a quotation
  • Engage our services
  • Subscribe to communications (if applicable)
  • Browse our website

Some data is collected automatically through cookies. See Section 10 for details.

4. How We Use Your Data

We process personal data for the following lawful purposes:

Legitimate Interests

  • Responding to enquiries
  • Providing quotations
  • Managing client relationships
  • Improving our services and website

Contractual Obligation

  • Delivering contracted services
  • Communicating about project requirements

Legal Obligation

  • Maintaining business records
  • Meeting regulatory requirements

We do not sell or rent personal data to third parties.

5. Sharing Your Information

We may share personal data with trusted third parties where necessary, including:

  • Professional advisers
  • IT service providers
  • Waste compliance or regulatory bodies (where applicable)
  • Contractors or partners involved in project delivery

All third parties are required to respect the security of your data and process it in accordance with the law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

When data is no longer required, it is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

Access to personal data is limited to those who have a legitimate business need.

8. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request erasure of your data (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Request transfer of your data
  • Withdraw consent where applicable

To exercise your rights, contact us at [Insert Email].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

ICO Website: https://ico.org.uk
Helpline: 0303 123 1113

9. International Transfers

We do not typically transfer personal data outside the UK. If this becomes necessary, we will ensure appropriate safeguards are in place.

10. Cookies

Our website uses cookies to improve functionality and understand how visitors use the site.

Cookies may collect anonymised information such as:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website

You can control cookie settings through your browser preferences.

For more detail, please refer to our Cookie Policy [if applicable].

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions regarding this policy or how your data is handled, please contact:

CJ Charlton Group Ltd
New Boundary House, London Rd, Sunningdale, Ascot SL5ODJ
enquiries@cjcharltongroup.co.uk
01252 929678

 

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